Warranty Request

Having an Issue? We'll Help Make It Right.

Tell us about your order and the problem you're seeing, and our team will get back to you within 24 hours.

How It Works

Filing a Warranty Claim

  1. 1Submit your requestFill out the form with your order details and a description of the problem.
  2. 2We review it within 24 hoursOur team looks over your claim and may ask for photos or more details.
  3. 3We work on a resolutionWe coordinate with the manufacturer under the product's warranty terms and keep you updated.

Have These Ready

  • Your order number (from your confirmation email)
  • The product name or model
  • Your purchase or delivery date
  • Clear photos or video of the issue. We'll tell you where to send them after you submit.

Damaged in shipping? That's handled as a shipping claim, not a warranty claim. Please report it within 48 hours of delivery. See our Shipping Policy for details.

Submit a Warranty Request

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Need help right away? Call (800) 260-8983, Mon–Sat, 7AM–5PM EST.